7 Ways a Leading TMS Solution Fails to Deliver (Can You Guess Who It Is?)

Highly sensitive competitive intelligence gathered by the business development department at UltraShipTMS is being shared in this post.  We’re gentlemen and ladies, so don’t expect us to name names.  But, if you’ve used this supposedly industry-leading TMS solution, we think you’ll know right away who we’re talking about when you read these side-by-side comparisons illustrating how this “market leader” fails in eight key TMS functions whereas UltraShipTMS excels.

  Integration and Configuration
Most commonly, this competitor’s users complain that there are too many variables and complexities involved in setting up and deploying this solution, quickly leading to unplanned customization costs, well in excess of the quoted price.  Moreover, this provider’s SAP integration is weak – only supporting manual load building.

Good thing UltraShipTMS employs a basic TMS configuration which provides a framework flexible enough to quickly ramp up business operations.  Additional configurations are phased in to further enhance functionality.

  Navigation and Completion of Tasks
So many superfluous clicks are required to complete a simple task due to inefficient workflows hard coded into this “leading” solution.

UltraShipTMS users navigate easily to the area of interest using either menu items or shortcut buttons to complete tasks quickly.

Order Entry
Changes to orders (especially for multi-stop shipments) require the user to make changes in multiple places to complete the task.  Orders must be entered individually and require a number of different fields to be populated using this overrated solution.

Key functionality in UltraShipTMS order entry screens includes the ability to create templates for quick entry of orders with similar characteristics (i.e. origins, destinations, commodities, weights, pallet counts, etc.)  Nice and easy!

  Exception Management
Sorting and identifying exceptions is a laborious process using the poorly designed interface in this supposedly top-shelf solution.  Users must seek information in different areas in order to find out if there are exceptions in trip status, shipment delays, shipments scheduled to deliver or pickup today, etc.

The UltraShipTMS solution provides a Home Base screen where simple visual cues are used to highlight and manage exceptions more quickly and efficiently.

  Tendering
Requires complex configuration to work according to what is expected of a solution intended to automate this core transportation management function.  What’s more, most of this configuration must be managed behind the scenes.

Your load tendering process in UltraShipTMS provides users with the various rate options on the same screen along with rate benchmarking capabilities and the ability to employ low cost tendering rules or spot quotes – all with a single click.

  EDI
Unless you can use the very basic preconfigured EDI transaction sets offered by the mystery provider, you’re in for another round of customization and the related costs.

Standard industry transaction sets are easily imported and exported using UltraShipTMS’s flexible EDI configuration methodology.  Customization is offered but not often required.

  Search
Like the rest of the solution from this so-called industry leader, the search functionality is brittle and only returns results based on the exact search criteria.

UltraShipTMS offers “fuzzy” search that helps provide results even if the search terms are not entirely exact or if they’re misspelled.

So, don’t be swayed by the reputation of a supposed market leader.  Dig in to the individual features and functionality that mean the most to your operations and you will uncover that there are far more effective, efficient and affordable options in the marketplace today!